Wait Time: After about eight minutes, I was connected to a real person at Apple.
#APPLE STORE CUSTOMER SERVICE HOW TO#
How to Reach a Real Person at AppleĪpple Phone Number: Call (800) MY-APPLE (80), seven days a week from 7 a.m. Based on the recordings I heard, it’s tough to tell if this is a temporary situation because of the COVID-19 pandemic.īelow is the latest contact information I can find. But as of early 2021, that’s no longer the case. The wait times would often be long or erratic, but you knew you could get in touch with a real person.īut what if you still want to have a conversation with a living, breathing human? We did a little research and here’s what we found.Īs recently as mid-2019, you could talk to a human by phone at all the companies listed below. Perhaps your laptop’s battery is draining faster than it should, or maybe you’ve noticed a functionality problem with your smartphone.īack in the day, you could readily get in touch with the largest companies in the United States by calling any one of their army of customer service reps via phone. How to Reach a Real Person at Big Tech Companies In this article, I’m going to show you how to contact these tech giants when you need customer service. It’s not easy to reach a real person at Apple, Google, Facebook and the like, but it can be done - sometimes. But there are times when that’s not enough: You’ll need to contact someone at one of the big tech companies such as Apple, Facebook, Microsoft and Google. If you’re having trouble with an electronic device or an app, you may be able to solve it yourself by reading about the topic in an internet forum.
If you need help with a money question, contact the Consumer Action Center here. The Consumer Action Center recommends using Elliott Advocacy, a free resource, to research contacts but there’s no guarantee that you’ll receive a response.
Editor’s Note: It may be difficult to reach customer service at many companies due to the coronavirus pandemic.
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